Pricing and Billing

You only have to pay sales tax if you are located in the same state as our warehouse.

Click the “My Account / Order Status” link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.

Click the “My Account / Order Status” link at the top right hand side of our site to print invoices.

Credits usually take 7-10 business days from the time we receive your item(s).
Your credit card will be charged within 24 hours prior to shipment of your item(s).

Some other helpful FAQs can be found below!

Order Status

• Has my order shipped?
• How do I change quantities an item in my order?
• How do I track my order?

My Account

• How do I create an account?
• How do I edit my account information?
• How much is my shipping?

International Shipping

• Do you ship to my country?
• What are my payment choices?
• What is the return policy?

Pricing and Billing

• Do I have to pay sales tax?
• I have a question on my charges.
• I need a copy of my receipt/invoice.

Buyer's Guide

• How do I buy/redeem a gift certificate?
• How do I find my product?
• How do I navigate the site?

Additional Support

• How do I contact you?
• Privacy Policy
• Security